SHIPPING & HANDLING POLICY

 1. OVERViEW

 Rajat Ganga Jewels Studio, Are Committed For Wonderful Packaging, Prompt & Timely Delivering

 With Secure Handed For Your Silver Jewellery. Rajat Ganga Policy

 For Shipping Are Ensure Transparency And Customer Satisfaction, With All Require Secure Parameter.

 2. PROCESSiNG TiME

 Order Processing Time: Our Order Processing Time Will Be Depend On Product Category, As Normal

 Order Are Process For Shipping Within 2-3 Working Days. Orders Placed On Weekends Or Public

 Holidays Will Be Processed On The Next Working Day. Customized /Personalised & Crafted Products /

 Items May Be Taken 15 +Working Days For Processing.

 3. SHiPPiNG CHARGES

 · Rajat Ganga Jewels Studio Offer Free Shipping On All Orders.

 4. TRACKiNG INFORMATiON

 Once Your Order Is Shipped, You Will Receive A Confirmation Email/Message For Tracking The Product.

 Order Shipment Can Be Monitor Through Our Track My Order Page.

 5. PACKAGiNG

 Rajat Ganga Offer Secure & Tamper-Proof Packaging In Eco-Friendly Boxes. Each Item Comes With

 A Product Certificate & Authenticity, With Product Handling & Care Guide, Glorious Packaging Making

 It Perfect For Gifting.

 6. HANDLiNG CARE

 We Ensure All Items Are Process With Quality Check. In Case Of Damage During Transit, Please

 Contact Us Within 48 Hours Of Delivery, As We Already Mention Receiving / Delivery Instructions On Our

 Packaging “Make A Full Video While Openning The Parcel, We Will Not Accept Any Return/Exhange Or

 Missing Product Claim Without The Video And Photographs For The Product To Support The Claim”.

 7. MiSSiNG /MiSMATCH PRODUCT /PARCLE

 In The Unlikely Event That You Receive An Empty Parcel /Mismatch / Missing Product, Rajat Ganga

 Jewels Studio Would Request You To Reach Out To Our Customer Support Team For Assistance Within

 24 Hours Of The Package Being Delivered. We Will Be Requiring A 360- Degree Unpacking Video Of The

 Parcel For Us To Process The Request Further. Please Note That Insufficient Evidence Or Visible Signs Of

 Tampering With The Packet May Result In Your Claim Not Being Honoured. In All Such Cases, The Brand

 Reserves The Right To Take The Final Decision.

8. DELAYS OR LOST PACKAGES

 If Your Package Is Delayed Or Missing, Please Contact Our Support Team At

 [Support@Rajatgangajewelsstudio.com] With Your Order Number. We Will Coordinate With The Shipping

 Service Provider To Resolve The Issue Promptly.